PF- pension balance not show in EPF login

This query is : Resolved

Keyur (Querist)
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27 May 2024 Sir/Madam

One of my relative doing his job in Company. Company has own PF Trust Account and his monthly pf contribution is credited in his account regularly.

He was also doing job in previous employees in that company has not PF Trust Account , so monthly contribution is deposited in EPF Account in govt dept.

My query is that his pension contribution of past years in all company are not reflected in EPF passbook as well as PF Trust Account!!!!! My relative has form 19/Annexure 19 of all past years employers and submitted in current company in which Company has own PF Trust Account.

I made application to EPF dept for carried forward pension balance in my EPF account he inform me pension balance will be carried forward by PF Trust company and it is not our roll. PF Trust company is inform me that pension balance will be carried forward by EPF Dept. only.!!! now what to do ?? for carried forward pension balance online in EPF Passbook??

Keyur

Keyur (Querist)
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27 May 2024 its a urgent for me.

Please suggest to me.

Asha Kanta Sharma

Asha Kanta Sharma

(Expert)
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10 July 2024 It seems like there is confusion regarding the transfer of pension contributions from your relative's previous employers to the current PF Trust Account. Here are the steps you can take to resolve this issue:

1. **Gather Necessary Documents**: Ensure you have all Form 19/Annexure K copies from your relative's previous employers. These documents are crucial for transferring accumulated pension contributions.

2. **Contact PF Trust**: Since your relative's current employer manages a PF Trust Account, they should facilitate the transfer of both PF and pension balances from previous employers.

3. **Submit Request to PF Trust**: Provide copies of Form 19/Annexure K to the PF Trust through your relative's HR or the designated PF Trust administrator. They should initiate the process to transfer both PF and pension balances from previous employers.

4. **Follow Up with PF Trust**: Keep following up with the PF Trust to ensure they process the transfer request promptly. They should communicate the status and any updates regarding the transfer.

5. **Check EPF Portal**: Periodically check the EPF member portal (https://www.epfindia.gov.in/) using your relative's Universal Account Number (UAN). The transferred pension amount should reflect in the passbook once the process is completed.

**Resolve Discrepancies**: If there are any discrepancies or delays, escalate the matter within the PF Trust or contact the EPFO Grievance Redressal Cell (if needed) for assistance.

**Documentation and Record Keeping**: Keep all communication records, acknowledgments, and copies of submitted documents for future reference.

By following these steps and ensuring proper communication between the PF Trust and EPFO, your relative should be able to successfully transfer and consolidate their pension contributions into their current PF Trust Account. If there are persistent issues, seeking guidance from a professional well-versed in EPF matters or legal counsel might be beneficial.

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