I imported a phone from hong kong to India Bangalore through DHL and the parcel which contains the phone is now held back by Bangalore customs, when I reached out to customs they said it is a used phone as per their inspection and in order to release the parcel for further process they require Noc from MOEF.
I tried searching online about the process to obtain noc from moef, However I did not come across any accurate info, please help me getting the noc from Moef.