We are importer and exporter. We have valid bill of entries of all imports, but some IGST are not reflecting in GST2B, hence we are in confusion whether we have to claim in the same month or not. As you have said in previous query, to wait for next month but in our case one of our import was pertaining to December-20 which is still not reflecting. Please advice where should we contact and let us know the contact number or email ID of the concern department.
09 July 2024
If you have valid bill of entries for your imports but the IGST amounts are not reflecting in your GSTR-2B, it's important to address this issue promptly to ensure accurate reporting and claiming of Input Tax Credit (ITC). Here’s what you can do:
1. **Verify with GSTN Helpdesk:** - Contact the GST Network (GSTN) helpdesk to inquire about the missing IGST details in your GSTR-2B for the relevant month. - You can reach out to them via email or phone. The contact details are as follows: - **Email:** helpdesk@gst.gov.in
2. **Provide Details:** - When contacting GSTN helpdesk, provide them with specific details of the imports (like bill of entries, dates, IGST amounts) that are not reflected in your GSTR-2B. - Mention the relevant GSTIN and the month(s) for which you are facing this issue.
3. **Follow Up:** - After raising your concern, follow up with the GSTN helpdesk regularly to ensure that your issue is addressed promptly. - Keep records of your communication and any reference numbers provided by the helpdesk for future reference.
4. **Consult with GST Practitioner:** - If the issue persists or requires detailed analysis, consider consulting with a GST practitioner or tax advisor who can provide specific guidance based on your business's circumstances.
5. **Claiming ITC:** - Once the IGST details are updated in your GSTR-2B, you can proceed to claim the eligible ITC in your GSTR-3B return for the respective months.
It's crucial to resolve discrepancies in a timely manner to avoid any potential issues during audits or assessments. Contacting the GSTN helpdesk directly with specific details of your imports and the missing IGST amounts is the recommended course of action to address this issue effectively.
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