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IGST amount not reflecting against Courier Import through ECCS

This query is : Resolved 

10 July 2024 Dear Experts,
I have done an import but IGST amount, that I have paid to custom department, is not reflecting on GST portal. I enquired all the department but there is no positive response from them. At last, I called my courier partner and he advised to submit Bill of Entry manually at GST department to get IGST Input. Below is the mail form my courier partner:-

"We find that your Bill Of Entry (BOE) has been filed with your GSTIN. We wish to update you that the IGST amount paid as a part of customs duty has to be claimed on the basis of the bill of entry and not the duty invoice, in case it’s an ECCS bill of entry.



The print of the ECCS bill of entry needs to be manually submitted to the GST office to file claim for the IGST. Unlike EDI system of customs, ECCS system is not integrated with ICEGATE.



The IGST amount paid for the shipment is updated by customs and carrier /CHA has no scope of updating the same. Please be informed that under courier mode the BOE will not reflect in IDPMS (Import Data Processing & Monitoring System) as customs ECCS application is not yet linked with IDPMS. The print of the ECCS bill of entry needs to be manually submitted to the GST office to file claim for the IGST."



As per me, there should not be any such process. Please guide proper way.

12 July 2024 The issue with claiming Input Tax Credit (ITC) for IGST paid on import through your GST portal can be resolved by verifying the status on your GST portal, checking for errors or delays, reaching out to the GST helpdesk, manually submitting the ECCS bill of entry, and documenting submissions. If system integration issues persist, consulting a GST expert or advisor may be necessary.



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