Icegate registration clarification

This query is : Resolved

Varun Desai (Querist)
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19 September 2021 Hi,
We are a partnership firm and have IEC code for the same. We have registered on icegate website as IEC Holder. After uploading the document for AD code registration on the icegate it has been rejected with reason as, supporting documents not forthcoming. Kindly suggest.

Asha Kanta Sharma online

Asha Kanta Sharma

(Expert)
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09 July 2024 Dealing with rejections on ICEGATE for AD code registration can be challenging, but here are steps you can take to address this issue effectively:

1. **Review Rejection Reason:**
- Carefully review the rejection reason provided by ICEGATE, which in your case is "supporting documents not forthcoming." This suggests that the documents you submitted may not have met their requirements or were incomplete.

2. **Document Preparation:**
- Ensure all required documents are prepared accurately and completely. Common documents for AD code registration include:
- Copy of IEC Certificate
- Bank Certificate
- Board Resolution (if applicable)
- Import Export Policy (IEC Code) document
- PAN Card of the Firm
- GST Registration Certificate (if applicable)
- Ensure each document is clear, legible, and meets the specified format and size requirements as per ICEGATE guidelines.

3. **Re-submit Documents:**
- After reviewing the rejection reason and ensuring all documents are in order, re-submit your application on ICEGATE.
- Use the portal's upload feature to attach documents directly to your application.

4. **Contact ICEGATE Support:**
- If the rejection persists or if you need clarification on document requirements, contact ICEGATE support directly.
- Provide them with details of your application, the rejection reason, and request guidance on what specific documents or information may be needed.

**Seek Professional Assistance:**
- Consider seeking assistance from a customs broker or a professional consultant experienced in ICEGATE registrations.
- They can provide insights into common issues, help prepare documentation correctly, and navigate through the registration process more efficiently.

**Follow-Up and Persistence:**
- Follow up with ICEGATE regularly to check the status of your application after re-submission.
- Document all communications and interactions for future reference.

**Compliance with Regulations:**
- Ensure that your firm complies with all relevant import-export regulations and that your documentation reflects this compliance clearly.

By taking these steps systematically and ensuring that all documentation is in order, you can increase the likelihood of a successful AD code registration on ICEGATE for your partnership firm.