07 July 2024
The error "invalid format of ARN" typically occurs when the Application Reference Number (ARN) entered does not match the required format or there is an issue with the data format being submitted. Here’s how you can rectify this issue:
1. **Verify ARN Format**: Ensure that the ARN you are entering follows the correct format as specified by the regulatory authority or the portal where you are submitting the form. ARN formats can vary depending on the type of application and the jurisdiction.
2. **Check for Typos or Extra Characters**: Sometimes, the error could be due to a simple typo or an extra space before or after the ARN. Double-check the ARN you have entered and ensure there are no additional characters or spaces.
3. **Use Correct ARN**: Make sure you are using the correct ARN that was issued to you when you initially submitted the form or application. The ARN is usually provided in the acknowledgment receipt or confirmation email after submission.
4. **Clear Cache and Cookies**: If you are submitting the form online and encountering persistent issues, try clearing your browser’s cache and cookies. Sometimes, outdated data stored in your browser can cause submission errors.
**Contact Support**: If the issue persists despite checking the above steps, consider contacting the support or helpdesk of the regulatory authority or the portal where you are submitting the form. They can provide specific guidance or check if there are any technical issues on their end.
**Review Guidelines and FAQs**: Refer to the guidelines or frequently asked questions (FAQs) section provided on the portal for any specific instructions regarding the ARN format or common issues encountered during submission.
By following these steps, you should be able to rectify the "invalid format of ARN" error and successfully submit your Form 10AB or any other relevant form. If the problem persists, reaching out to the support team for assistance would be the next recommended step.