21 August 2011
At present for new registration or for amendment in certificate of registration, it is necessary to file online application. But for this, we have to obtain user id and password from Service Tax Office. The request for obtaining the user id and password can be sent through website aces.gov.in. In response to this mail, system generate mail for user id and password and the same is sent on mail id. But while accessing this mail,the user id never appears. Instead of this only password appears. Whether this is system default or not. Please tell us how to solve this problem. At service tax office, all the officers say that the user id and password are already sent to you. But in fact we are not receiving the user id. What should be done in such situation.. Please advise.
21 August 2011
User ID not giving by the department. User id while new user registration have select that. so user id can be known user itself. but while receiving mail from aces generally user id will come or you call to 1800 425 4251 toll free number with your registration number
21 August 2011
Please read carefully you have received mail TPIN No. and password.click on link give tiipn no. and creat your user ID and change password.
Registration of new user - You need to click on Click here to Register with ACES link on the login page and submit the form Registration with ACES.
You have to select a user name and furnishing credentials like e-mail id, Unit Name, Designation and Phone Number. System checks for availability of the chosen User ID. The system will then generate a password and send it by e-mail, which can be used for logging into the system (This is not a statutory registration required under Central Excise or Service Tax Laws, but registration only with the ACES application).
1.2-2 User-ID and password
User-name (User ID) once selected cannot be changed, but password can be changed. You can change your password anytime using Change Password feature within ACES application. On first Login, user will be compelled to change the password and choose a new password, a hint question and answer.
User name cannot be changed but password can be changed anytime.
User-name or password should be kept secret - Sharing user-name or password is not a good practice as it is confidential data. It is strongly advised not to share your User ID or password to others for security issues. In case of sharing these credentials, the assessee will be the whole sole responsible and liable if any thing goes wrong.
For the existing assessees, whose data is migrated from SACER/SAPS into ACES, the system generates a TPIN (Temporary Personal Identification Number) and password for initial access to the application. The format of TPIN is t+9 digit number (e.g. t012345678). A message with details for accessing ACES is sent to the email ID available in assessees registration details. The message contains a hyperlink to User Name selection screen in ACES, and password for the assessee.
When the assessee accesses ACES application for the first time through the hyperlink, TPIN is auto populated and assessee has to enter the new User Name that would be used for accessing ACES, password as provided in the mail, new password and details of security question. The system authenticates the user based on the password entered and checks for availability of desired User Name.
Once the User Name and password are assigned successfully, the TPIN is deactivated, and all subsequent logins are possible using the selected credentials.
CAclubindia
