Excellent written and Good communication skills required (7 / 10)
Excellent Accounting knowledge.
Expertise in Microsoft Office and good speed on computers.
Education
CA / CPA with minimum 8 to 12 years of experience into Accounting background
Candidates having experience into Finalization of Accounts and handling a team would be preferred
Candidate should have minimum 5 years of prior experience into Team Handling
Accounting knowledge with US accounting experience
Experience in managing high demanding customer
Ensure delivery of financial statements as per the defined SLA for TAT and quality for clients assigned
High level review of financial statements prepared / High level review of audit schedules
Review daily /weekly delivery schedule for financials
Assist / Guide AMs in Trouble shooting - Clients issues/ queries/ escalations/ team issues
Communicate with US counterparts / Clients thru calls and emails as required
Guide team as required and ensure successful completion of projects assigned on timely basis
Ensure customer satisfaction
Regular review of transition plan and track progress
Active involvement in guiding team for New client setup – Master setups , tracking of data/information received, follow up for missing information
Active involvement in transition call - planning stage and onboarding stage
Ensure preparation of SOPs/ Process maps/ SIPOC
Work allocation to team members, update shift roster, review timesheets, leave management, provide timely feedback
Provide one on one feedback on regular intervals to direct reportees
Arrange for skip meetings at regular intervals
Work with the AMs to design and implement plans for training, mentoring etc
Ensure daily updating of delivery trackers
Review the updated client escalations in the standard escalation log and completed RCA and submit the same to AVP
Assist AVP in preparation of monthly dashboard for the vertical
Assist in SSAE18 audit
Assist management in any other MIS activities as required
Identification of areas of process improvement
Initiate improvement projects. Assist in creation of project plan and setup of project team
Regular monitoring of improvement project and ensure successful completion of project
Review the ongoing process and bring continuous improvement in process for efficiency & quality
India Direct delivery of financials or with very less involvement of US CAM
Ensure the AMs do Monthly One on One Meetings & Performance Feedback
Ensure that all client deliverables are reviewed and meet the SLA targets set with client
CA
8-12 Years
Above Rs. 1,200,000/-
CAclubindia
