JAYANTA KUMAR BANDYOPADHYAY (professional service) (293 Points)
10 September 2021My colleague used to file tax return thru consultant. With sudden demise of consultant, he does not know registered email id and password. As he trues to retrieve password, otp goes to email id and mobile, not with colleague.
What can be done now
Rgds
Jayanta
Dhirajlal Rambhia
(SEO Sai Gr. Hosp.)
(177852 Points)
Replied 11 September 2021
An option is available provided you log in through net banking; whereby you can change your password. Login ID is your PAN itself.
Once password is set you may change all such other details in Profile, as per your wish.
Alternatively, you contact helpline. After some verification, they allow you to reset password, by sending link to your desired Email.
Samantha J
(1236 Points)
Replied 11 September 2021
Nutan Menaria
(17 Points)
Replied 13 September 2021
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