Refund of exam fees

Khushboo Thakkar (Article) (70 Points)

23 March 2018  
during the online submission of exam forms for May 2018, it was stated on the site that payment of exam fees if has to be paid again, due to failure of network while payment, will be refunded automatically after online forms submission process gets over.
but I have not received it yet.
please help with the required steps to be taken