AR (RETIRED) (53 Points)
25 August 2022I received my Intimation Order on 27 July 2022. My bank nominated for the refund is already validated.
It is about a month, and I haven't received my refund yet.
Is this delay normal, even with the improvised new portal which the IT Department claims as very efficient?
Dilip Gandhi
(113 Points)
Replied 25 August 2022
AR
(RETIRED)
(53 Points)
Replied 26 August 2022
Thanks! At least now there are three in the same boat!
Mahesh Shah
(2308 Points)
Replied 26 August 2022
Dilip Gandhi
(113 Points)
Replied 26 August 2022
Mahesh Shah
(2308 Points)
Replied 26 August 2022
Raised several grivence.....all closed without giving refund..copy paste answer....please Waite....& Grivences closed. Now no option but to Waite and waite
Dilip Gandhi
(113 Points)
Replied 26 August 2022
AR
(RETIRED)
(53 Points)
Replied 27 August 2022
We can all wait for a month or two and if nothing happens, we could lodge a formal complaint with the 'PGPORTAL' , a Government Public Grievance Addressal System - this is very effective and a result-oriented system:
https://www.pgportal.gov.in/Home/NodalAuthorityForAppeal
The pity is that we are paid the interest rate for the delay in refunding only up till the date of the "Intimation Order" - thus the "smart" IT gains money from the prompt Taxpayers in two ways - one by holding the accumulated TDS over the four quarters of the FY but by also delaying the Refund, as they please, notwithstanding their boastful claim about a new efficient IT Portal!
Mahesh Shah
(2308 Points)
Replied 27 August 2022
I have lodged complain for my errors in AY 21/22 on CPGRAMS.....all closed without valid solution raised appeal on CPGRAMS....closed without valid solution
Dilip Gandhi
(113 Points)
Replied 27 August 2022
Mahesh Shah
(2308 Points)
Replied 27 August 2022
Also check prevalidation of bank work list for pending action outstanding demand and e proceeding.....if all is ok....simply waite no other option
chandar R
( )
(213 Points)
Replied 28 August 2022
I also received the intimation on 27/7/22 but got the refund of Rs.4000+ credited on 26/8/22. But my friend got the intimation on 6/8/22 and refund credited on 21/8/22 in 15 days, that too a sum of Rs.56000. The System selects in a particular sequence probably. So be patient and you can wait for another 10 days...
In the meantime, please ensure that your Bank a/c is validated and nominated for refund.
You should check your emails in SPAM Folder as sometimes any clarification from ITO/CPC will go there.
Again, open "Pending Action" menu in IT Portal and check in 'Work list" and ensure "There is no item in worklist for action"/information".
Lastly, please check your Bank account daily and check if the credit has come. This may sound foolish but sometimes the email and sms might have been missed but bank a/c would have been credited. (This happened to me once).
Finally Dont forget to confirm the receipt of credit in this CAclub forum for the benefit and knowledge of other members.
Mahesh Shah
(2308 Points)
Replied 28 August 2022
@ chandarji....thx for valuable information....will certainly update if refund recived
Mahesh Shah
(2308 Points)
Replied 28 August 2022
I am regularly checking NSDL refund but till date shows refund not send by AO ( till 28/8/22). So waiting
chandar R
( )
(213 Points)
Replied 29 August 2022
From my experience, tin-nsdl shows refund details only after our Bank a/c is credited! I am given to understand that SBI sends the 'Credits' in batches to individual accounts. You have to wait.
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