Dear Sir,
State bank of India has wrongly opened a single loan account of Rs 2250000 ( 90% of principal) against my one single FD of 19 lakhs maturing in 6 months time and six one lakh FDs maturing in one month's time and charged 11.5% interest for the laoan account.The 19 lakhs FD was for 1000 days at 9% interest.Six one lakh FDs were for 1000 days at 10.5% interest. I brought this mistake to their notice ,the next day,They assured correction of the problem for higher interest rate and assured to open seven loan accounts.
After two months , I required some five to six lakhs. The computer did not allow the officer to open seven loan accounts as promised and adjusted the preclosure amount of 19 lakhs Fd to all loan accounts and created a loss of above Rs 200000 for the seven FDs preclosure.
I appealed to banking ombudsman.The SBi calculation and my calculation are given below.
Which is correct?
No
|
Particulars
|
Amount (Rs)
|
1.
|
Preclosure amount of19 Lakhs FD as on 07.07.2011 as stated by SBI in the above reference
|
22,91878.00
|
2
|
Loan Sanctioned by SBI against 19 lakhs FD (90%) at 10% interest rate
|
17,10,000.00
|
3
|
Loan amount repayable on 07.07.2011 for this 19 lakhs FD loan account
|
17,42060.00
|
4
|
The balance excess amount that should have been credited to SB account
|
5,49,798.00
|
5.
|
Balance as on 07.07.2011before preclosure in SB account
|
4,18,965.00
|
6.
|
Total amount in SB account on 07.07.11. would have been
|
9,68,763.00
|
Date (Value Date) |
Narration |
Ref/Cheque No. |
Debit |
Credit |
Balance |
07-Jul-11 |
DISCHARGE VIA TRA |
/- |
|
1,25,210.00 |
0.00 |
07-Jul-11 |
DISCHARGE INTERES |
/- |
4,337.00 |
|
-1,25,210.00 |
07-Jul-11 |
NPB REPAYMENT FRO |
/- |
|
21,66,708.00 |
-1,20,873.00 |
07-Jul-11 |
INTEREST REPAYMEN |
/- |
|
6,633.00 |
-22,87,581.00 |
30-Jun-11 |
INTEREST |
/- |
21,482.00 |
|
-22,94,214.00 |
31-May-11 |
INTEREST |
/- |
21,983.00 |
|
-22,72,732.00 |
24-May-11 |
DEBIT ADJUSTMENT |
/- |
20.00 |
|
-22,50,749.00 |
30-Apr-11 |
PART PERIOD INTER |
/- |
709.00 |
|
-22,50,729.00 |
30-Apr-11 |
DEBIT ADJUSTMENT |
/- |
20.00 |
|
-22,50,020.00 |
30-Apr-11 |
DEBIT TRANSFER |
/- |
22,50,000.00 |
|
-22,50,000.00 |
|
|
Funds already in SB account
on 07.07.2011
|
418965.00
|
|
Fund fraudulently debited by
adjusting one loan account preclosure
to seven loan accounts
|
125210.00
|
|
Balance
|
293755.00
|
|
Fund credited after forcibly preclosing all
six one lakhs loan accounts
|
706278.00
|
|
Total
|
1000033.00
|
|
Withdrawal on that day 07.07.2011
|
1000000
|
|
So actual amount we got
by preclosure on 07.07.11 was 706278-125210=
|
581068 only.
|
|
Ombudsman's reply :Regarding pre-closure of the six FDs, the bank has informed that you had requested the bank for a loan of22.50 lakh which was opened against fixed deposits of one19.00 lakh deposit and another six deposits of 1.00 lakh each. The bank had sanctioned loan to the extent of 90% of the principal of 25.00 lakh. The total loan amount repayable on 07.07.2011 was22,91,878.00. The preclosure amount of the 19.00 lakh deposit as on 07.07.2011 was 21,66,708/- and this was credited to the loan account directly and the balance due for the loan account was debited to SB account. The bank has denied having advised you to preclose all the deposits, since the loan was liquidated by closure of the 19.00 lakh deposit and the balance of 1,25,210/- from the SB account. Since you were in need of funds for another Rs.6.00 lakhs, the remaining six deposits were preclosed and credited to the Savings Bank account of Mrs Meenakshi Subramanian on her request.
2. Moreover there would not have been any need to preclose my 19 Lakhs Fd loan account on that day as I also have a capital gains avoidance account Fd also for 4750000 with an accrued interest of 10 lakhs on that day. I asked for a loan on that day to meet my need of six lakhs funds.Manager flaty refused saying that no loan can be given on capital gains avodance Fd account. I told him to give loan on the interest accrued and not on principal as interest and loan on interest does not require IT clearance.
3. SBI has replied to ombudsman that there is no need to open seven loan accounts and no loan on capital gain tax.
4. Also the interest rate was 10% for 1000 days for FDs when I opened the capital gains avoidance Fd and the manager refused to give 10% and gave 9% and my request for additional 50 basis points more interest as the amount was more than 15 lakhs .was also refused by him saying that for capital gains Fd ,he will give only 9%.
Whether he can do so?
Can anyone help me. I want to go to consumer forum.
Thanks