Need help urgently

hello everyone, I am facing problem while enrolling for advance itt ,and after contact with itt department they said that there is problem happening related to my articleship updation I.e my articleship is not updated in student database maintained by ICAI. and regd. of advance itt will be completed only after my articleship updation ,so now what should I do ,I mean to whom should I contact over the phone or by dropping email for the same.and how articleship is updated by ICAI. waiting for reply