Dear Experts,
We have a situation with the invoice numbering.
1. Our invoice numbering has been disrupted due to adding Opening invoices and our software generated Invoice numbers in current Invoice series therefore disrupting the invoice numbering
2. Some invoice numbers are more than 16 digit (eg.ACC-SINV-2020-00001)
3. To rectify No#2, we changed the invoice numbering (to ACC-2020-00002), we reset the series to start from where it last stopped
4. We have generated some eway bills with these invoice numbers
We realised that we might face the following problems
1. Invoice cannot be more than 16 digits, which is the case with some of our invoice numbers
2. Series is disrupted because of opening invoices
eg ACC-SINV-2020-00001 to ACC-SINV-2020-00010 then the number continues from ACC-SINV-2020-00015 to ACC-SINV-2020-00020
We thought of the following solution, would like to know if this would solve the problem
We can regenerate invoice number serially based on date and send revised Invoices to customers, however,
- What do we do for invoices where Eway bill has been generated with old invoice number
Kindly guide us what can be done in this matter.