please help me
how to study itsm
kaushal siroya (article) (30 Points)
25 September 2010please help me
how to study itsm
Ganesh iyer
(C.A M.com B.com(accounting and finance) ncfm)
(75 Points)
Replied 07 October 2010
for IT-be well versed with flow charts and desicion tables as the come for atleast 10 marks ,and be aware of all the abbreviations basically study to get knowledge ,about the parts and functioning of the computer
for sm- have a conceptual approach with respect to various strategies so that the same can be applied in case laws which come for atleast 20 marks...