Error message i got while validating -no response tin/tdscpc

I downloaded the latest RPU version 3.3 from tin-nsdl site.

entered 392 records manually . validated file challan vise as each challan has good No. of records . After completing the last challan I tried to validate to file.

I could not . I got an error message ie. MSG : 13 : Type mismatch > OK > Error in writing challan details.

At this stage i.e. today evening around 5.30 and 6 p.m I contacted tin-nsdl call centre.  (gave ttime whoever want to verify with the recorded message)

They said they can only provide the details of PAN and TAN status.When I repeatedly insisted that the RPU is provided by nsdl.

They told me to disconnect the call and try again and choose the 2nd option .

!!!! 2nd option.... Only 1 option whne I rang 020-27218080 it is asking whether to choose english OR Hindi. after that it is not asking to choose any other option. broken heart Thus I think tin-nsdl.com is mis leading and disowning responsibility.

Then immediately  I contacted tdscpc.gov.in they simply said they can't help and contact only nsdl .

Now have I to enter all these records again .......????...!!!!mail

With this experience I suggest the TDS filers to opt some software other than tin-nsdl RPU.

So that whenever any problem arises they can help you .

 

Replies (3)

I am also using NSDL RPU from last 5 years but till now I havent got any problem. I will first advise you to maintain the TDS Records in Excel and then only type the data in the RPU.

Could you please attache the e-TDS fvu file so that I can suggest you the corrective measure.

Thanks. Paid enough price - made alternative arrangements.

Did not get any response from tin-nsdl.com till this moment. (perhaps the virus of tdscpc.gov.in must hve attacked tin-nsdl.

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