KINDLE DEVICE ANDON CORD Reasons for which ANDON CORD CAN BE PULLED 1) Accessories missing 2) Broken 3) Incorrect Item 4) Harmful Products (PRODUCT SAFERY-BLURV(POLICIES) Andon Cord can be found in Kindle -ordger page - Digital library - ANDON CORD BUTTON -KINDLE DEVICE ORDER {AGE For Pre-order Always ask the link ASIN NUmber can be found in Product detail Page SEARCH (ASIN)-Number -Product page of that particular kindle. KDP(Kindle direct publishing) DEVICE TROUBLESHOOTING ISP-INTERNET SERVICE PROVIDER ROUTER-ISP-KINDLE-CONNECTED PASSWORD IS PROVIDED BY ISP ISP Also provides certificate called Filter/Security PROBLEMS OCCURED DURING WIFI CONNECTION: 1) Incorrect Password 2)Signal Strent 3) MAC ADDRESS 4)Local Network connection failed 5)Limitations of Router 6)Pop up Error Messages Solution: 1) Check Software Version of Kindle if step 1 is not possible go for 2 and follow the same until it get reolved 2)Presss & hold power button for 40 seconds E-ink - Press & hold power button for 7 seconds LED-blink-3 times/shut down Press Normall to tun it on 3) Check the WIFI- Bars 4) Check AIRPLANE MODER 5) Factory Reset-will automatically deregister 6)Restart Router-Kindle Restart & Try to connect to WIFI 7)Kindle connect to computer. Then perform 40 sec Restart via USB 8)Registerd/connected If even 7 alternate is not working Creat a Ticket- Technical Team Techinical Team- Job AID/Reference 311 & 611 for 3g details 411 & 711 for wifi details Manual Logs from CX Followup-- 3g connections troubleshooting: 1) Coverage 2) Software Version 3) Airplane mode should be off 4) Wireless BARS should always be Black 5) COnnect through 311 If 311 failed , Restart- 7 seconds -40 second - Factory Reset TICKET-611-Job Aid Follow up in 2-3 days Fix or Replacement 4G: Providers AT&T Verizon T-Connect Regarding Incorrect Password Kindle to WIfi Reference-Wifi password Locate/Find DEVICE TROUBLESHOOTIND Lines on the Screen Broken Fllickering Leaking-Spot Ghosting-blurring of screen In warranty- During warranty period Out of warranty- After warranty period over BATTERY PROBLEMS Rapidly losting charge Overheat ddsds For For above reasons we can folllow up to Troubleshoot technical team Leakage Bulging Indicators issue Charging For USB-9.99$ For Power Adaptor -19.99$ EINK 6-8 weeks battery charge Fraud Customers Refunds Replacements Redeem of GC/PC Consumer Abuse Referral/ARI FORM-No promise will be given -Then no follow up