Company Profile:
Our Client is a wholly owned subsidiary of its parent Group and is one of the leading BPO who is a wholly owned subsidiary of a reputed MNC. Its primary operations are based out of Gurgaon like cater to marketing and customer management requirements. For global coverage, it uses entities owned by its parent company for similar purposes, in Bangalore, Chennai, Kolkata, Mumbai, New Delhi (all in India), U.S.A, Austria, Belgium, Germany, Netherlands, Switzerland, Australia and the Asia-Pacific.
Designation:
Manager Operations
Department:
Operations
Positions: 1
Experience:
7-15 years of International BPO experience with atleast 3 years in supervisory role
Work Locations:
Gurgaon
Days & Timings:
9 hrs (24/7)
Minimum Qualification:
Graduation
Required Skills:
*Good Knowledge of Banking operations,Securities & Fund Processing
*Good wriiten and verbal Communication Skills
*Should have experience in managing a back office operations.
*Team Management Ability & should have handled a team of 4-5 Assistant Managers/Team Leaders
*Should have knowledge of Business and process skills & should be able to manage the Client
*Should have good domain knowledge
*Good Knowledge of Computers and Usage of MS Office
*Should be Confident, High on Energy and Innovative
*Should be able to work in a high pressure environment and for long hours
NATURE OF JOB
*Primary Responsibilities
*Responsible for Smooth operation of the Process
*Ensuring Effective Resource utilisation in accordance with the budget
*Prepares plans for appraisals and development
*Plans, supervises, directs and evaluates work flow
*Ensure seamless delivery of Service to customers
Contact:
Rachna-HR
9811244075
rachna.mahajan10@gmail.com
CA
7 Years
As per industry standard
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