What to do if it refund is not received despite successful verification and approval by cpc?

Rajesh (NA) (264 Points)

30 August 2019  

Dear Sir/Madam,

It's been more than 10 days that my ITR has been successfully verified by CPC (Filed Online as usual in June-2019) and refund has been accepted for AY-2019-20. Same is reflecting in Intimation 143(1). However despite 10 days gone assessing officer has not yet initiated the refund.

When I call CPC they have no further information. All they say is wait but there's no defined timeline!

How long should I wait and what to do if refund is not initiated even after say 30 days?

Note that

1. My bank account has been successfully pre-validated and is reflecting under my e-filing login since June-2019

2. I still have not received the refund request number over SMS i.e. forget about getting funds into the bank, it's not yet been initiated by the assessing officer.

Thanks and regards.

Rajesh.