Warranty service

Tsp Swamy (1 Points)

17 December 2020  

we need clarification in respect of our role in handling warranty service to our Indian customer who have imported some machinery parts from overseas on their own.  Currently, we are have been appointed as the local arm for an overseas company and we have been authorized to take defective parts that were originally imported by the user in India and reexport the parts to our parent company for necessary repair/correction and return. After getting back the parts the same will be returned to Indian customer.  

in this transaction, what is our legal position ? and also wants to which rule or regulation is governing this transaction.

 

regards