I filed ITR 2 (AY 2021-22) today online after e-verification through Aadhaar OTP. No acknowledgement (ITR V) was received, nor any SMS/email confirmation of filing was received. On re-logging, there was no mention that the ITR was received by the Dept., nor was a copy of the acknowledgement/ITR available for download. The message was that there was no saved ITR for filing. (However, I had saved a Json copy of the ITR before submission.)
I tried to re-fill the schdedules, when at one stage came a pop-up message reading "Your return is already submitted. Please file a revised return."
In the absence of the Acknowledgement no., I cannot file a revised ITR. Would experts on this Forum please advise what I should do now to retrieve the acknowledgement and the filed ITR copies? I have sent a grievance on this subject but not sure when it would be attended to.
CAclubindia
