Hi All,
I need your urgent help on the below issue.
We have supplied some cable assembly to one of our customer. It was later found that out of supllied items some went faulty at site. After investigation, we found that the fault occurs due to mishandling. Now, customer is ready to pay the repair charges and since we are not a registered company under service tax we are charging them ED & CST. Our finance has told us that customer need to sent material with Job Work Challan 4(5)a when we contacted customer they are denying to provide the same since they are not registered for. However they are ready to provide RGP(returnable gate pass) to us mentioning cables are sent for repairing but our finance is not accepting the same. Pl suggest how to solve this problem.
Regards,
Nikhil Kumar