Unlock service tax aces password

Attempted wrong password for more than 5 times in Aces Service tax login & at the end Login was unlocked. Now " I know the correct userid & password" But could login. 1) For How many days Login will be unlocked 2) Only method to login/Unlock is to enter Userid & Secret Question answer, which i have forgotten AS per the following site Only option is to seek Dept help by person, Please suggest whether "Correction of password by Dept. is last hope - As service tax return filing date are near. https://taxbymanish.blogspot.in/2015/04/how-to-re-set-password-in-aces-portal.H T M L Admod Service Tax Password