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Unable to start New Filing AY 2024-25 after selecting ITR 1

trnghosh (sr asst) (202 Points)

19 June 2024

Sir,

Unable to start filing in income tax portal after selecting ITR ! and the tab named " let's get started " is not highlighting. If I selected any other for like ITR 2 or else it is highlighted so unable to proceed. Do anyone face the same problem. I being a salaried person have to choose ITR1 form. I attached one image for your look. Kindly advice.

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14 Replies

trnghosh (sr asst) (202 Points)
Replied 19 June 2024

Here is the image.,

Attached File : 1308355 20240619210629 let s get started.jpg downloaded: 411 times

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Khush Trivedi (3946 Points)
Replied 19 June 2024

Check your AIS TIS whether it comprises any income which restricts you to file ITR 1

2 Like

CA Anoop Kumar Sharma (Accounts Manager) (1885 Points)
Replied 19 June 2024

You have earn some other income which is shown/file other than ITR 1.So firstly check AIS/TIS.

1 Like

Chand Basha (128 Points)
Replied 19 June 2024

Try to login once in phone, after save draft, then login again in computer. it's works

Shivkartik S (2 Points)
Replied 20 June 2024

Same issue being faced by me . I have checked TIS & AIS . I have no income other than salary income & intrest

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CA Anoop Kumar Sharma (Accounts Manager) (1885 Points)
Replied 20 June 2024

If only the salary or interest is shown, the total income may exceed 50 lakhs. Please verify this

Jasiludheen NJ (4 Points)
Replied 20 June 2024

MAY I KNOW IF THERE IS DIFFERENCE WHAT SHOULD I DO??

Jasiludheen NJ (4 Points)
Replied 20 June 2024

Same here... i also have no income other than salary and interest

manju rajan (acc) (22 Points)
Replied 20 June 2024

same problem here i cannot proceed ITR 1

Show sale of immovable property but i have not done any sale .

i have checked AISTIS 26as

is it technical error how to resolve this

Hardik Shah (2 Points)
Replied 20 June 2024

I am facing the same issue. Have only salary income of 12 lacs.

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trnghosh (sr asst) (202 Points)
Replied 20 June 2024

Actually they have their maintenance problem. Today my issue has been fixed and now I can login and proceed for filing. Please login and you will now file your return.

However I have another small query and if any one reply to this one will be great for me.

In the Interest from Deposit (Bank/Post Office/Cooperative Society) does it include savings interest or I have to add my savings interest with this figure. What I mean to say If I have 1000 as interest on deposit and SB intt of Rs 25.00 whether I have to sum them up and put the new amount ie, Rs 1000+ Rs 25.00 = Rs 1025 or SB interest is exempted in the NEW TAX REGIME. Shall be glad if anyone reply to this one.

Many thanks for all the replies I got.

Thanks.

Vivek Bharadwaj (PM) (36 Points)
Replied 21 June 2024

Basis my understanding if Senior Citizen that can consider deduction upto 50k (Saving + FD) for others deduction is allowed for SAVING interest only upto 10k, (FD is not considered irrespective of Bank/Postoffice/Co-operative bank). Both needs to be separately shown.

Ajay (Accounts Assistant) (22 Points)
Replied 23 June 2024

There might be some technical errors. I would suggest just try logging out and retry after sometime

TEJAS VORA (Director Finance and Accounts) (25 Points)
Replied 25 June 2024

I have faced different problem of claiming Deduction under chapter VIA. all deduction amount shows ZERO and I am not able to select manually as Tab is not enable.