We have been facing this problem for the past 2 months, ie, since December 2017.
Our Client, who has not made any amount of Taxable supplies for the month of November, wished to file a NIL return (GSTR 3B) for the month of November. We were unable to file on time, ie on December 20th and hence Late Fee got attracted and our client made payment of the Late fee.
When we tried to offset the Late Fee Liability with the Balance in the Electronic Cash Ledger, the Payment of Taxes window was not shown. The portal was directly redirecting us to the Return submission window. Hence we are unable to offset the Late fee liability and file the return.
As we have not yet filed the return for November, out returns for the months of December and January too are pending and the Late fee is getting attracted on the non filing of the above returns.
We have logged more than 5 complaints since December and also tried calling the help desk but to avail.
Any suggestions?
CAclubindia
