Ad-Free CAclubindia and Daily Updates on your mobile. Subscribe Now!

Unable to access incometaxindiaefiling.gov.in ??

CA Abhishek Singh (practice) (2105 Points)

19 November 2012

i have 3 pc in my office. in my two PC the site incometaxindiaefiling.gov.in could not be opened. incometaxindia.gov.in is opening. whereas my 1 PC is working fine and i m able to access the website from internet explorere, mozilla and chrome. i am facing this problem since last 10 days. waiting for solution at earliest.

Reply
Follow
Share

8 Replies

Amit Kumar Verma (CA Final CS Professional) (501 Points)
Replied 19 November 2012

M also facing d same problem.. d site is opening is Firefox bt not in Chrome or IE..

Upgrade to CAclubindia Pro. Subscribe Now!

CA Raviteja (Risk Management) (585 Points)
Replied 19 November 2012

i just checked, website is working fine in chrome... but not opening in mozilla.. i think there is some security issue with the website... since it is recently upgraded, it'll take few days to completely function...

(Guest)

let us pray God for early and normal working of this site. !!! SHOULD we say that this site is an improved one. Before saying so verify whether all the features available under my account are available or Not.

(Guest)

In the new site has any of you requested for re-issue of refund advie.

I placed. Immediately I got a ticket No. 9776

Within few hours I got one more mail that it is assigned to Assigned to:- "Vadapalli, Arun". WHO IS THIS VADAPALLI ARUN. (gOD ONLY KNOWS)

oN THE D3RD DAY i GOT ONE MORE mail saying that the issue has been resolved. As this day happened to be Friday and the assessee could not go to his bank on Saturday. Verfied his bank account on Monday..Confirmed that he did not get any amount.

Then I contacted the call centre ....Please contact our CPC call Center 18004252229 / 080-22546500 Nos.

at 5.43 p.m. on Monday .. the Operator -female bluntly refused to answer saying that the grievanced are not dealt by the call centre.....rRRefFused to whom we should contact in that case and who is this Vadapalli Arun. Further she advised me to contact the locall ITO. when i filed it online how can I contact the local ITO. For this there is no answer.

This is the type of service a voter / assessee gets in this democracy.

NOW the experts are requested to advice me..

CA Raviteja (Risk Management) (585 Points)
Replied 21 November 2012

Originally posted by : ram babu b.com
	In the new site has any of you requested for re-issue of refund advie. I placed. Immediately I got a ticket No. 9776 Within few hours I got one more mail that it is assigned to Assigned to:- "Vadapalli, Arun". WHO IS THIS VADAPALLI ARUN. (gOD ONLY KNOWS) oN THE D3RD DAY i GOT ONE MORE mail saying that the issue has been resolved. As this day happened to be Friday and the assessee could not go to his bank on Saturday. Verfied his bank account on Monday..Confirmed that he did not get any amount. Then I contacted the call centre ....Please contact our CPC call Center 18004252229 / 080-22546500 Nos. at 5.43 p.m. on Monday .. the Operator -female bluntly refused to answer saying that the grievanced are not dealt by the call centre.....rRRefFused to whom we should contact in that case and who is this Vadapalli Arun. Further she advised me to contact the locall ITO. when i filed it online how can I contact the local ITO. For this there is no answer. This is the type of service a voter / assessee gets in this democracy. NOW the experts are requested to advice me..

Ram babu, believe me i faced similar kind of situation with cpc. Vadapalli arun might be one of the executives who handles Customer related issues. u may reply to the mail or customer email addres.. its the only way.