CA Abhishek Singh (practice) (2111 Points)
19 November 2012
Amit Kumar Verma
(CA Final CS Professional)
(501 Points)
Replied 19 November 2012
CA Raviteja
(Risk Management)
(585 Points)
Replied 19 November 2012
i just checked, website is working fine in chrome... but not opening in mozilla.. i think there is some security issue with the website... since it is recently upgraded, it'll take few days to completely function...
In the new site has any of you requested for re-issue of refund advie.
I placed. Immediately I got a ticket No. 9776
Within few hours I got one more mail that it is assigned to Assigned to:- "Vadapalli, Arun". WHO IS THIS VADAPALLI ARUN. (gOD ONLY KNOWS)
oN THE D3RD DAY i GOT ONE MORE mail saying that the issue has been resolved. As this day happened to be Friday and the assessee could not go to his bank on Saturday. Verfied his bank account on Monday..Confirmed that he did not get any amount.
Then I contacted the call centre ....Please contact our CPC call Center 18004252229 / 080-22546500 Nos.
at 5.43 p.m. on Monday .. the Operator -female bluntly refused to answer saying that the grievanced are not dealt by the call centre.....rRRefFused to whom we should contact in that case and who is this Vadapalli Arun. Further she advised me to contact the locall ITO. when i filed it online how can I contact the local ITO. For this there is no answer.
This is the type of service a voter / assessee gets in this democracy.
NOW the experts are requested to advice me..
CA Raviteja
(Risk Management)
(585 Points)
Replied 21 November 2012
| Originally posted by : ram babu b.com | ||
 |
In the new site has any of you requested for re-issue of refund advie. I placed. Immediately I got a ticket No. 9776 Within few hours I got one more mail that it is assigned to Assigned to:- "Vadapalli, Arun". WHO IS THIS VADAPALLI ARUN. (gOD ONLY KNOWS) oN THE D3RD DAY i GOT ONE MORE mail saying that the issue has been resolved. As this day happened to be Friday and the assessee could not go to his bank on Saturday. Verfied his bank account on Monday..Confirmed that he did not get any amount. Then I contacted the call centre ....Please contact our CPC call Center 18004252229 / 080-22546500 Nos. at 5.43 p.m. on Monday .. the Operator -female bluntly refused to answer saying that the grievanced are not dealt by the call centre.....rRRefFused to whom we should contact in that case and who is this Vadapalli Arun. Further she advised me to contact the locall ITO. when i filed it online how can I contact the local ITO. For this there is no answer. This is the type of service a voter / assessee gets in this democracy. NOW the experts are requested to advice me.. |
 |
Ram babu, believe me i faced similar kind of situation with cpc. Vadapalli arun might be one of the executives who handles Customer related issues. u may reply to the mail or customer email addres.. its the only way.
JOJY ISSAC
(CHARTERED ACCOUNTANT)
(27 Points)
Replied 27 November 2012
I had the very same problem with the new site when I was using Windows XP with Service Pack2.
I thereafter installed Service Pack3 and thereafter I was able to login to the new site.
I am given to understand that you should have latest Java also in your computer.
Please try after installing SP3.
JOJY
Manu Thrissur
(Others)
(26 Points)
Replied 21 May 2013
rajeev
(Accountant)
(159 Points)
Replied 22 May 2013
Dear All
Just check your PC setting where this site is opening.& do the similar changes in another PC.
like security level,authatication certificate in control panel.
Site will be open.
Thanks
CAclubindia
