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Traces-log in problem only to me-invalid details message ?

bujjulu (e-TDS + IT return filer Hyderabad) (731 Points)

08 December 2018

could not log in to traces. though the details entered are correct. getting " invalid details ' error message.

Why is this to me OR to all.

THIS IS FOR THE PAST 2 DAYS.

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3 Replies

raja sekar (1435 Points)
Replied 08 December 2018

Exactly at what place you get the error? and what is the error message? It's working fine today. Yesterday evening it had some issues. I don't know if it's only for me or to all. Today it's working fine.

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bujjulu (e-TDS + IT return filer Hyderabad) (731 Points)
Replied 08 December 2018

AT THE LOG IN STAGE ITSELF

raja sekar (1435 Points)
Replied 08 December 2018

Did you try some other browsers and also in another machine. Recheck your user credentials. If you use numbers in password try with the main numbers not the numeric pad.