This is why salary @ Call center is Huge

Vijeth Kumar C (CA Final) (1615 Points)

14 November 2010  

Customer: Hi, this is Celine. I can't get my diskette out. 
Tech support: Have you tried pushing the button? 
Customer: Yes, sure, it's really stuck. 
Tech support: That doesn't sound good; I'll make a note. 
Customer: No .. wait a minute... I hadn't inserted it yet... it's still on my desk... sorry.... 

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Tech support: Click on the 'my computer' icon on to the left of the screen. 
Customer: Your left or my left? 

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Tech support: Good day. How may I help you? 
Male customer: Hello... I can't print. 
Tech support: Would you click on "start" for me and... 
Customer: Listen pal; don't start getting technical on me! I'm not Bill Gates ya know.

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Customer: Hi, good afternoon, this is Martha, I can't print. Every time I try, it says 'Can't find printer'. I've even lifted the printer and placed it in front of the monitor, but the computer still says he can't find it... 

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Customer: I have problems printing in red... 
Tech support: Do you have a color printer? 
Customer: Aaaah....................thank you. 

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Tech support: What's on your monitor now, ma'am? 
Customer: A teddy bear my boyfriend bought for me at the 7-11. 

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Customer: My keyboard is not working anymore. 
Tech support: Are you sure it's plugged into the computer? 
Customer: No. I can't get behind the computer. 
Tech support: Pick up your keyboard and walk 10 paces back. 
Customer: OK 
Tech support: Did the keyboard come with you? 
Customer: Yes 
Tech support: That means the keyboard is not plugged in. Is there another keyboard? 
Customer: Yes, there's another one here. Ah...that one does work... 

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Tech support: Your password is the small letter a as in apple, a capital letter V as in Victor, the number 7. 
Customer: Is that 7 in capital letters? 

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Customer: I can't get on the Internet. 
Tech support: Are you sure you used the right password? 

Customer: Yes, I'm sure. I saw my colleague do it. 
Tech support: Can you tell me what the password was? 
Customer: Five stars. 

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Tech support: What anti-virus program do you use? 
Customer: Netscape. 
Tech support: That's not an anti-virus program. 
Customer: Oh, sorry...Internet Explorer. 

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Customer: I have a huge problem. A friend has placed a screen saver on my computer, but every time I move the mouse, it disappears. 

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Tech support: How may I help you? 
Customer: I'm writing my first e-mail. 
Tech support: OK, and what seems to be the problem? 
Customer: Well, I have the letter 'a' in the address, but how do I get the circle around it?