Technical support....querys

Geeta (chief accountant) (3368 Points)

21 October 2011  

 

 

Tech Support: What kind of computer do you have?
Customer:
 A white one.
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Customer: 
Hi, this is Celine. I can't get my DVD out !!!
Tech Support:
 Have you tried pushing the button?
Customer: 
Yes, I'm sure it's really stuck.
Tech Support: 
That doesn't sound good; I'll make a note.
Customer: 
No, wait a minute, I hadn't inserted it yet. It's still on my desk . . . sorry. Thank you.
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Tech Support:
 Click on the 'MY COMPUTER' icon on the
left of the screen.

Customer: 
Your left or my left?
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Tech Support: 
Hello. How may I help you?
Male Customer: 
Hi .. . . I can't print.
Tech Support: 
Would you click on 'START' for me and . . 
Customer: 
Listen pal; don't start getting technical on me. I'm not Bill Gates!!!
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Customer: 
Good afternoon, this is Martha. I can't print. Every time I try, it says . . . 'CAN'T FIND PRINTER'. I even lifted the printer and placed it in front of the monitor, but the computer still says it can't find it!!!
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Customer: 
I have problems printing in red.
Tech Support:
 Do you have a color printer?
Customer: 
Aaaah . . . . . .. . . . . thank you.
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Tech Support: 
What's on your monitor now, ma'am?
Customer: 
A teddy bear that my boyfriend bought for me at the 7-11 store.
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Customer: 
My keyboard is not working anymore.
Tech Support: 
Are you sure your keyboard is plugged into the computer?
Customer: 
No. I can't get behind the computer.
Tech Support: 
Pick up your keyboard and take ten steps backwards.
Customer: 
Okay..
Tech Support: 
Did the keyboard come with you?
Customer: 
Yes.
Tech Support: 
That means the keyboard is not plugged in. Is there another keyboard?
Customer: 
Yes, there's another one here. Wait a moment please. . .. . . . . Ah, that one does work. Thanks.
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Tech Support:
 Your password is the small letter 'a' as in apple, a capital letter 'V' as in Victor, and the number '7'.
Customer:
 Is that '7' in capital letters?
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Customer: 
I can't get on the Internet.
Tech Support:
 Are you absolutely sure you used the correct password?
Customer: 
Yes, I'm sure I saw my co-worker do it. 
Tech Support: 
Can you tell me what the password was?
Customer: 
Five dots.
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Tech Support:
 What anti-virus program do you use?
Customer: 
Netscape
Tech Support: 
That's not an anti-virus program.
Customer: 
Oh, sorry . . . Internet Explorer.
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Customer: 
I have a huge problem! My friend has placed a screen saver on my computer . . . but, every time I move my mouse, it disappears.
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Tech Support: 
How may I help you?
Customer: 
I'm writing my first email.
Tech Support: 
OK, and what seems to be the problem?
Customer: 
Well, I have the letter 'a' in the address, but how do I get the little circle around it.
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A woman customer called the Canon help desk because
she had a problem with her printer.
Tech Support: 
Are you running it under windows?
Customer:
 No, my desk is next to the door, but that is a good point. The man sitting next to me is by a window, and his printer is working fine!
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And last, but not least . . .

Tech Support: 
Okay George, press the control and escape keys at the same time. That brings up a task list in the middle of the screen. Now, type the letter 'P' to bring up the Program Manager.
Customer: 
I don't have a 'P'.
Tech Support: 
On your keyboard, George.
Customer: 
What do you mean ?
Tech Support: 
'P' . . . on your keyboard, George.
Customer: 
I AM NOT GOING TO DO THAT!!!
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This outta make you feel better about your computer skills!