Dear Mr. Maruthi,
This is the latest joke that is being cracked on a regular basis by the TDSCPC! It is indeed a matter of concern that how do these people get so very frivolous. Well, your problem corroborates with mine though. Here is what I did:
I called up the toll free help line number and asked them about the modus operandi regarding this and their advice was to take screen shots of : 1. The justification report downloaded from the TDSCPC website, 2. the matched challans, and 3. the consolidated TDS/TCS statement downloaded again from the aforesaid website and attach and e-mail them to : contactus @ tdscpc.gov.in
Well, I complied with each and every one of their instructions but they just seemed to turn a deaf ear to my problem. Four weeks have passed and till today I have not received any communication from the department. I called them up once again recounting my sour experience to which they replied that they will foreward my e-mail pretty soon to the higher authorities. I have no goddamned idea as to why was my mail not forewarded to a high enough authority who at has as much discretion to solve this simple problem!!!!
Indeed the Income Tax Department is a godforsaken department and nothing can be done about it..........
Arpan De.