TAN surrender application attachment error

Nandakumar Konkar (1 Points)

18 June 2022  

I am trying to submit application for surrender of duplicate TAN, since 2 applications were uploaded for same company & hence 2 TAN's were alloted.  When I attach TAN allotment letter of TAN to be surrendered in pdf, I keep on getting the error message- 'Please upload a standard document'.

PDF file size is 696 KB & name as no special characters.

Also, same file was converted to JPG with file size of 312 KB.

I didn't find any guidelines of standard document format.

Your help shall be welcome.

Regards