I am trying to submit application for surrender of duplicate TAN, since 2 applications were uploaded for same company & hence 2 TAN's were alloted. When I attach TAN allotment letter of TAN to be surrendered in pdf, I keep on getting the error message- 'Please upload a standard document'.
PDF file size is 696 KB & name as no special characters.
Also, same file was converted to JPG with file size of 312 KB.
I didn't find any guidelines of standard document format.
Your help shall be welcome.
Regards