Refund reissue option for the 2nd time ?? query ?

PALASH (Nothing) (2000 Points)

25 January 2015  

Query ? Please clarify with reasons....

Due to wrong bank account details , refund amount of my client not yet credited into his bank a/c & that's why first time i choose " Refund Re-issue Request " option & recitification option 
but unfortunately wrong details ( wrong bank a/c no & IFSC CODE ) given in this time also .
Now for the 2nd time ( after 15-20 days ) when i opt for another chance of " Refund Re-issue Request " option & Rectification option and subsequently  when i put all the details ( CPC REF No,  REFUND SEQUENCE NO etc ..) for the 2 nd time  ,

an error message shows that 
" Refund Re-issue already submitted for this A.Y & YOU ARE not allowed to submit a request unless the previous request is processed ".

 

My questions :
1) Huge amount of days already expired, i.e, after 15-20 DAYS for the 2nd time i opt for Refund Reissue request option, but why this kind of messages are coming ? Please clairy that.
2) Then what should i do to claim that refund ?

Regards