The IT Department will going to take action against taxpayers who have file incorrect refund claims. For this a new Standard Operating Procedures (SOPs) implemented which include:
- Use of AI to closely scrutinize refund claims to identify patterns of fraud.
- Special focus is on employed individuals filing returns through the same non-professional agency.
- Close examination of refunds and returns from the past nine years.
Consequences for Taxpayers
- If a refund claim is found incorrect, the department can recover the refund amount for up to the last four years.
- Investigations may result in prolonged processing times or withheld refunds.
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