Hi,
We have done an export sale to the customer in United states, we have received the excess money than the sales value quoted in the invoice, which is a error done by the customer, credit excess cash in the bank. The Banker is Asking the original Firc Copy . The same is been missed by ourselves.
On for refunding the cash to the customer , we have missed the orginial FIRC- document, . Is there any further process to refund the amount to customer.
Please help urgent