Where and how to lodge complaint against unethical behaviour of credit card recovery agents?
3 Replies
M.Sriram Shenoy
(CA Final)
(814 Points)
Replied 27 May 2008
Traditional method : Lodge a police complaint.
Scientific and Hybrid method : Inform a private news channel, who may capture this on hidden camera and make business out of us, which will indirectly results in bringing such things to the outside world.
Shyam Lal Naik
(Service)
(6156 Points)
Replied 30 May 2008
Dear Arvind,
At times there is mistake on the part of credit card provider, like wrong debits and at times of a significant amount. At times the credit card provider does not send statement of account(eg. SBI Credit Card).
The card companies offer hefty amount (as much as 30%) to recovery agents. This tempts the recovery agents to use all sorts of coercive methods (eg. calling at odd hours).
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