Reaction vs. response

Rupesh Maheshwari (ACA, Dip. IFR (ACCA)) (6166 Points)

11 February 2017  

Reaction vs. Response

Suddenly, a cockroach flew from somewhere and sat on her. I wondered if this was the cockroach’s response to all the glory that was spoken about it! She started screaming out of fear. With panic stricken face and trembling voice, she started doing jumping, with both her hands desperately trying to get rid of the cockroach. Her reaction was contagious, as everyone in her group got cranky to what was happening. The lady finally managed to push the cockroach to another lady in the group. Now, it was the turn of the other lady in the group to continue the drama. The waiter rushed forward to their rescue. In the relay of throwing, the cockroach next fell upon the waiter. The waiter stood firm, composed himself and observed the behavior of the cockroach on his shirt. When he was confident enough,

he grabbed and threw it out with his fingers.

Sipping my coffee and watching the amusement, the antenna of my mind picked up a few thoughts and started wondering, was the cockroach responsible for their histrionic behavior? If so, then why was the waiter not disturbed? He handled it near to perfection, without any chaos. It is not the cockroach, but the inability of the ladies to handle the disturbance caused by the cockroach that disturbed the ladies.

 

Lessons learned from the story:

We should never react, always respond.

The women reacted, whereas the waiter responded.

Reactions are always instinctive whereas responses are always intellectual.