Procedure for free replacement within warranty period

CA Sanjay Baheti (PROPRIETOR) (1155 Points)

16 October 2012  

My client being a Proprietorship Concern engaged in Manufacturing Activities & also covered under Excise.He is manufacturing Machine Items like Hydraulic Pressing Machine & its Parts. Generally My client given 1 Year Warranty for replacement of machine parts at free of cost after dispatch of Goods if any defects found or damaged.As the Machine Item is excisable therefore how to dispatch such item within warranty period i.e. what's the procedure for sending free replacement of Machine part to the Customer at free of cost. Please reply urgently.