When I log into the ACES WEB SITE for filing the ST Return most of the times I get the error message "PROBLEM LOADING PAGE". Are other members facing similar problems. What is the remedy. After numerous trials once in a blue moon it works and I am able to file the return. Please help me.
5 Replies
Harendra Kumar
(Tax Advisor )
(1326 Points)
Replied 21 October 2016
Your should be used the Firefox as ACES.GOV.IN
CMA Poornima Madhava
(CMA)
(13112 Points)
Replied 21 October 2016
Several times I had similar situation. You need to keep trying to reload the page when it happens so. Simultaneous access by multiple users, network/server slowdowns could be a few of reasons I could think of. I think we need to be extermely patient while using ACES :)
P VENUGOPAL RAJU
(CA Business)
(26 Points)
Replied 22 October 2016
Thanks for your reply I am using Mozilla it works some times only on this browser. It does not work on any other browser
P VENUGOPAL RAJU
(CA Business)
(26 Points)
Replied 22 October 2016
Thanks for your reply. Yes we need to be very patient when using ACES web site.
Is there no way we can all comunicate this problem to the department concerned so that may be they will take some action.
shailesh zanwar
(article)
(26 Points)
Replied 23 October 2016
Today it is not working on Mozilla too.
Still help desk is not accepting the fact.
What the hell department is doing.
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