Password reset

how to validate password as i had sent to validate password for income tax to validate @ incometaxindia.gov.in & reply from them was as below

Dear Taxpayer,

Thank you for contacting efiling Unit.

Please note : "The new efiling login password would be shared to the registered email id"

Thanks & Regards,
Efiling Unit
Directorate of Income-Tax(Systems)

please help me to sort out from the above problem as many tax consultants do not pass on the password set by them to us

thanks & regards

nilesh sarvaiya