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online tax payment

29 August 2018

I was paying income tax with sbi debit card after completion of all formalities the bank page displayed the message that transaction is being scheduled for tomorrow without generating the challan and the next day the amount deducted from the account now I am not having the challan and I also cannot wait for it to update in 26AS as the due date for itr is nearing.
Now what I should do?

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8 Replies

vishal (na) (175 Points)
Replied 29 August 2018

contact your branch

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Gaurav Batra (9 Points)
Replied 29 August 2018

I have visited the branch but they are not having any solutions to this.

vishal (na) (175 Points)
Replied 29 August 2018

there might be situations when account debited but transaction not completed but if transaction has completed than challan should have been generated so u should ask bank that my account is debited than wh

vishal (na) (175 Points)
Replied 29 August 2018

ask bank that transaction completed or not if yes than challan should be generated

Sarath Chandra (CA Final Student) (566 Points)
Replied 30 August 2018

You have to contact your SBI branch. It is always good to make transactions from SBI before 8.00pm to avoid such issues in the future. Once these types of issues are faced, then you have to go to SBI bank. There's no other way as the bank is the only authority which can give you a valid challan.