I am filing online ITR 1, directly through the portal, of one of my client, but the issue I am facing is that, his personal details are not shown in the ITR form i.e. Name Surname PAN Card.
All the details are properly registered on his profile.
Please help me what to do in this scenario.
13 Replies
sabyasachi mukherjee
(27574 Points)
Replied 17 May 2022
His name is not registered with e filing website. Register then it will come automatically.
Eswar Reddy S
(CFO- at NHTF)
(58270 Points)
Replied 17 May 2022
Might be technical issues. Try again.
Else go to profile option and check his name as per PAN.
Name printed on the PAN card can be different from full name as per tax database
Else go to profile option and check his name as per PAN.
Name printed on the PAN card can be different from full name as per tax database
Akshat Varaiya
(229 Points)
Replied 17 May 2022
Dear Sayasachi Mukherjee, his name is registered without that how can i login to his profile and file the return???
CA Puja Sharma
(Chartered Accountant)
(5010 Points)
Replied 17 May 2022
Connect with the help desk for this technical glitch.
You can also use the Twitter handle of the IT dept. for faster response.
Eswar Reddy S
(CFO- at NHTF)
(58270 Points)
Replied 17 May 2022
Clear all temp files and cache files and try again
CA Rashmi Gandhi
(Chartered Accountant)
(86323 Points)
Replied 17 May 2022
Details not shown online just after first time registration, wait for 24 hours and same will be available on portal
Eswar Reddy S
(CFO- at NHTF)
(58270 Points)
Replied 18 May 2022
Queriest is in the filing process that means he has already registered in e filing.
@ Akhat Varaiya
Before filling Income details there will be personal details.
If name is not coming in the personal details then it is technical issue.
If the name is coming and it's not matching with PAN Card then there is no issue
@ Akhat Varaiya
Before filling Income details there will be personal details.
If name is not coming in the personal details then it is technical issue.
If the name is coming and it's not matching with PAN Card then there is no issue
Akshat Varaiya
(229 Points)
Replied 18 May 2022
@ CA Rashmi Gandhi first time registration was done on 8th May, 2022 and even today i am facing the same issue.
CA Rashmi Gandhi
(Chartered Accountant)
(86323 Points)
Replied 22 May 2022
I also faced the same issue but same is resolved later on, so please recheck it.
Akshat Varaiya
(229 Points)
Replied 24 May 2022
Yes the issue is now resolved and i was able to file the ITR and thank you everyone for helping me with the same.
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