Not receiving gst email otp

Binod Abraham (1 Points)

12 December 2017  

Hello, we have a problem in recieving GST OTP in emails and mobile OTP is working fine. for testing i have useed my gmail account and that is working fine. So  the problem is only with offcial email account.

Can someone help to resolve this issue.  I have raised multiple tickets with GST support , but they are not able to help.

The mail is not reaching our mail server as we already verfied this by analyzing the server logs.