A COMPANY SHIFTED THEIR ACCOUNTS TO ME. THE ACCOUNTANT WHO CREATED GST USER ID AND PASSWORD IS ABSCONDING FROM PAST 1 MONTH. IN RECOVERY OPTION THERE IS ACCOUNTANT'S MOBILE NUMBER AND EMAIL ID. NOW HOW TO RECOVER PASSWORD AS NOT ABLE TO GET OTPs?
CA Aditya Karir (Proprietor) (33 Points)
15 June 2017A COMPANY SHIFTED THEIR ACCOUNTS TO ME. THE ACCOUNTANT WHO CREATED GST USER ID AND PASSWORD IS ABSCONDING FROM PAST 1 MONTH. IN RECOVERY OPTION THERE IS ACCOUNTANT'S MOBILE NUMBER AND EMAIL ID. NOW HOW TO RECOVER PASSWORD AS NOT ABLE TO GET OTPs?
Preeti (Team_GSTSoln)
(Team GST Experts)
(1926 Points)
Replied 15 June 2017
contact helpdesk, they will create new one
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