non transmission of invoices due to negative balance

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Dear sir,
my client made supplies to SEZ and collected IGST.when we uploaded in portal it doesn't show any error but after filing we received a mail that there is non tranmission of invoices due to negative balances.kindly give clarification regarding this..
Replies (1)
this is because either u have not shown the supply in gstr 1 or in gstr 3b under the head zero rated supply


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