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New efiling portal problems

jagdish chhugani (engineer) (1004 Points)

18 June 2021

Too many problem on new portal, verified return not appearing In filed refund.

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11 Replies

jagdish chhugani (engineer) (1004 Points)
Replied 18 June 2021

Downloaded Pdf files not supported or damaged, after filling return it again appearing as draft.

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CA. Sourav Sarkar (Chartered Accountant ) (24583 Points)
Replied 18 June 2021

The portal is still under process

jagdish chhugani (engineer) (1004 Points)
Replied 18 June 2021

So it is like vaccine, trial on human

Karun Menon (602 Points)
Replied 18 June 2021

There are over 20 glitches, will take time to rectify. it's better to wait till then.

Rajesh (NA) (264 Points)
Replied 19 June 2021

Now only speed has somewhat come under control but the bugs / glitches in online portal as well as offline utility remain. Now I spend about 20 - 20 seconds on each click whereas earlier it was over 20 minutes.

I called Income tax helpdesk. After long wait of 20 minutes I got connected. The representative just made one blank comment, that after coming Monday issues will get fixed. So I should wait till Monday. Let's hope so.

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Karun Menon (602 Points)
Replied 19 June 2021

The old returns are now available, old grievance too have reappeared multiple times. As suggested will wait as we have time on our side.

Thanks Rajesh

jagdish chhugani (engineer) (1004 Points)
Replied 20 June 2021

BUT PDF DAMAGED NOT READABLE

jagdish chhugani (engineer) (1004 Points)
Replied 25 June 2021

Can not verify return via ne thanking, tried three times. Once verification successful. But not showing in filed returns. One week passed no results, again tried today, verification via net banking, otp for confirmation also done, finally came back as as draft pending for submission.