My Challan Status is  "FULLY CONSUMED" , yet I am not able to place a request for Form16B

Hi 

I am not able to request download for form16B on traces for one of my TDS payments . This is not the first time ,yet I am facing issue this time.

The Challan Status is "FULLY CONSUMED" . 

When I try to place request for download it says "no data available"

Thanks,

Sweta