IT outsourcing company, Mahindra Satyam, has reorganised its structure following its acquisition by Tech Mahindra and has introduced the ‘two in box’ approach that combines sales and delivery functions into a single integrated business unit to increase account focus, responsiveness, and enhance customer satisfaction.
“In the new structure, Vikram Nair, who since August 2005 headed up European operations for Tech Mahindra, will head the business operations of Europe and will be responsible for the growth and expansion of Mahindra Satyam in the region. He will focus on driving synergies between Tech Mahindra and Mahindra Satyam in Europe to leverage mutual business strengths and increase revenue from the region,” Mahindra Satyam said in a filing to the BSE on Thursday. Nair joined Tech Mahindra to establish and grow business across Europe outside of the British Telecom business. “Vikram has extensive expertise in the IT services industry in Europe. He understands the pulse of the market and has successfully led companies to grow their business in the region. We are confident that he will be able to add value to Mahindra Satyam's presence in Europe,” Mahindra Satyam chief executive, CP Gurnani, said in a statement. Aloke Palsikar, who worked as head of marketing for the European Region with Larsen and Toubro Infotech prior to joining Mahindra Satyam in 2003, will now head the Central European and Nordic operations of Mahindra Satyam and manage client relationships in Germany, Austria, Switzerland, Nordic countries and Eastern Europe and is based in Germany. Besides, Suneel Unni, who has been with Mahindra Satyam in southern Europe since 2005, will head the south Europe and Benelux region for the company, while Guita Blake, who served blue-chip banking, financial services and insurance (BFSI) organisations like Barclays, Merrill Lynch, Deutsche Bank, HSBC and Lloyds TSB Insurance prior to joining Satyam in 2008, will head the financial services, retail and public sector business in the UK and Ireland for Mahindra Satyam. “Roger Newman will head the manufacturing and digital convergence relationship management in the UK. He will be responsible for Satyam’s business development and relationship management for the manufacturing, energy and utilities and digital convergence verticals in the UK,” the company said in the release.