Java version problem for traces pdf converter utility

I am using traces utility 1.3 for form 16A and V1.0 for form 27D to convert certificates in pdf format using digital signature. But while converting showing error message "missing jre file".  Please refer attached file for all error messages. Till yeaterday the file was runing but it was taking minimum 10 minites for single certificate to convert the file in pfd format. So i need your help to resolved the issue of java, etc...

Traces call centre customer care executive suggested me use java version 8 update 45 1.7 jre file. The java version downladed from Java web site itself but don't know still facing same problem. Can you please help me out?

One more thing when i click on file converting it is opening in note pad.

Thanks in Advance

Sachin.


Attached File : 504686 20150728090514 error.doc downloaded: 860 times
Replies (2)
Quick Summary
TRACES PDF Converter Utility shows a missing JRE error while converting Form 16A and Form 27D certificates. Reinstall the latest utility, verify Java 1.7.6 JRE or later, and ensure the .jar file is not corrupted. Re-download the utility if the issue persists.

Check your java version from the java website. if it 1.76 JRE or later, then download the PDF conversion utility once again from traces website. Unzip the file and now it shoudl work fine. Looks like your .jar file is corrupted

brother am also facing the same problem can u help on it please.

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