I have submitted ITR and also e-verify through adhar otp, but i can not download the Detailed acknowledgment from the portal, can u explain me wht to do in this case.
thank you.
Replies (11)
Quick Summary
This discussion addresses the common problem of being unable to download an Income Tax Return (ITR) acknowledgment after e-verification. While some users suggest the issue might be a temporary technical glitch with the portal, others recommend checking browser pop-up settings. One user shared a detailed workaround involving re-initiating the filing process to trigger a confirmation, which resolved the issue for them after a few days. Ultimately, receiving an SMS or email confirmation from the department often precedes the ability to download the acknowledgment.
If you received an acknowledgement of filing the ITR, either by SMS or by email from the Dept., you need not worry. If you did not receive any acknowledgement, and also are unable to find your saved ITR on the portal after logging in, as it happened to me, you can try the following:
1. Log in to your account. Click on efile..>incometax return..>select AY..>online filing..>start new filing.
2. Start filling the General Schedule. At one stage on this Schedule, you would get a pop-up message saying that your Return has been filed and you can revise it. This pop-up disappears after a few seconds. This confirms that the Dept. has received your ITR. Now stop filling in the ITR any further and log out. Do not file a revised return.
3. After a few days, you would get the usual confirmation on the portal to the effect that your ITR has been received and e verified successfully. You would also get access to the acknowledgement and filed ITR.
4. This procedure is based on my experience about two weeks ago. I got the confirmation on the portal as also could access the filed ITR/acknowledgement on the portal after 3 days. Another person who had a similar experience also followed the same procedure and got the problem solved in the same way like me. It seems to be a technical issue.
This may or may not work for all but is worth a try. Please note not to file a revised return. However, it would be worth filing a Grievance.
No Acknowledgment has got nothing to do with processing. It is just receipt of what you submitted and verified. It should be downloaded as a proof of submission of IT return to dept.