Insurance Claim refused

Naveen Kumar (629 Points)

19 June 2020  
Respected Sir,

in Feb 19 huge stock burnt in fire approximate value of Rs. 1286000/- The same was covered under insurance. in the books of account we have shown outstanding Rs. 1286000/- in the name of insurance company but now insurance company refused the claim due to some issues. please advise how to adjust outstanding Value in the books of account.